Customer management
Customer Service Agent
Service and enquiry handling across the agreed channels, with handover to a person when needed.
Solution price 2.000–4.000 € Segments I, II and III · VAT not included Scope and terms in the proposal
Kit Digital Programme · NextGenerationEU
AI for
real work.
Two implementations to improve sales management or connect your business operations.
Columnar analyses how you work, integrates the tools you already use and configures automations with artificial intelligence. We do not sell a fixed software package: we implement a solution that fits your process.
Columnar digitalisation solutions
All catalogue offerings, with prices, segments and categories. Maximum funding and the solution price are different amounts.
Customer management
Sales Assistant
Lead generation, qualification and follow-up, with integration scope defined for each company.
Solution price 2.000–4.000 € Segments I, II and III · VAT not included Scope and terms in the proposal
Process management
Administrative process automation
Digitalisation and automation of administrative workflows, documentation and repetitive internal tasks.
Solution price 2.000–6.000 € Segments I, II and III · VAT not included Scope and terms in the proposal
Business intelligence and analytics
Business dashboard
Data integration and structuring to view the agreed business indicators.
Solution price 1.500–4.000 € Segments I, II and III · VAT not included Scope and terms in the proposal
Category XIV · Customer management with associated AI
Columnar AI CRM
Implementation and integration to organise leads, customers and opportunities, automate follow-up and apply AI to sales management.
Solution price 15.000 € · 20.000 € Segments IV · 10 users · V · 15 users · VAT not included Maximum funding: €18,000 · €24,000 View details →
Category XVI · Process management with associated AI
Columnar AI Workflows
Implementation and integration to automate a family of processes, connect systems and apply AI with rules, validation and traceability.
Solution price 13.000 € · 16.000 € Segments IV · 20 users · V · 25 users · VAT not included Maximum funding: €16,000 · €19,000 View details →
These prices correspond to the confirmed catalogue entries for the indicated segments. Final scope, licences, usage costs and service delivery are specified in each proposal. Funding availability depends on the applicable call.
Technology adapts to the process
We work with third-party platforms, APIs and providers when they offer a suitable solution. Columnar makes them work together for your business.
Columnar starts with the company’s tools and data, adds an automation and AI layer and returns each result to the system and team that need it.
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Analyse and define the scope
We review tools, data, responsibilities and tasks. We define what is worth automating.
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Configure and integrate
We connect systems, configure rules and apply AI where the process needs context.
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Train and support
We train the team online and provide remote support throughout the solution’s 12-month service period.
What is agreed before starting
A useful implementation needs clear limits. Specific terms are recorded in the project proposal.
Within the agreed scope
- Solution analysis and design.
- Configuration and validated integrations.
- Online training with a human instructor.
- Remote support for 12 months.
Excluded by default
- Third-party licences and usage costs.
- AI, message, call or voice usage.
- Hosting and infrastructure.
- New processes, integrations or development not specified.
Programme status
Funding is assessed separately
As of: 17 September 2026
Call V for segments IV and V closed on 30 June 2025. This page does not announce new applications or present Columnar as an accredited digitalisation agent.
The availability and application of funding depend on the current call, the beneficiary’s application and the remaining balance. Columnar assesses each case before formalising a solution within the Programme.
Funding is not assumed to cover the price, VAT or third-party costs.
Frequently asked questions
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Does Columnar sell a fixed product?
No. Columnar designs and implements solutions using each company’s tools and systems. The two offerings on this page are analysis, integration, configuration, training and support services.
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Which sectors are the solutions designed for?
Businesses in any sector. We assess each case individually to check the process fit, existing tools and implementation scope.
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Are licences and usage costs included?
Not by default. Licences, provider usage, AI consumption, messages, calls, hosting and infrastructure are identified and quoted separately when needed.
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Is Columnar’s price the same as the maximum funding?
No. The implementation price is for Columnar’s service. Maximum funding is the category cap, and its application depends on the call, the beneficiary’s application and the remaining balance.
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How does Kit Digital Programme funding currently work?
Funding availability and application depend on the applicable call, the beneficiary’s application and the remaining balance. Columnar reviews each case and advises on suitability before formalising a solution.
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What if our needs do not exactly match an offering?
That is not a problem. Columnar adapts implementation to each company’s processes, tools and goals within the most suitable category. If another solution is needed, we identify it and recommend the most appropriate approach.
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What happens during the 12-month service period?
The solution is kept operational with remote support, updates and an allowance for minor adjustments within the agreed scope. New features and integrations are assessed separately.
Next step
Bring the process. We define the project.
Tell us what your team does, which tools it uses and where work stalls. We review technical suitability and scope before formalising a solution.
Discuss suitability Initial meeting · 30 min · Cal.com
Institutional identity
Public funding. A specific implementation.
This section presents Columnar solutions aligned with Kit Digital Programme categories and funded by NextGenerationEU funds through the Recovery and Resilience Facility.
